1. www.flowerncake.com is website which is registered with government of Haryana.

2. You must respect the site's copyright in terms of product details, pictures etc and do not reproduce them anywhere without the consent of Flower N Cake. All exceptions to these are liable for legal proceedings in IPC.

3. Accepting all orders lies under the preview of Flower N Cake. We can refuse to serve any order without giving any reason to the party.

4. Flower N Cake commits delivery date but if they are not met because of some unforeseen circumstances e.g. unfounded recipient, extreme weather conditions, Flower N Cake can not be held responsible for that.

5. All complaints related to imperfect deliveries have to be reported with in 24hrs of the delivered product.

6. For all refund related policies please refer our refund policy.

7. All the points given in our Terms and Conditions shall be read for terms and conditions for the delivery.

8. If there is no one available at the shipping address (to accept the delivery of your order) or recipient phone is wrong or unreachable at the time of delivery, the order will not be considered late and will be consider as delivery attempt. Hence in such cases, no refunds, cancellations, liability can be made.

9. Delivery of certain items may not be possible / delayed under certain uncontrollable circumstances such as product is not available in the market etc. In such cases, similar product, nearest to the description shall be delivered. Confirmation would be sought from the customer for the same through e-mail. However, if there is no response from the customer it shall be assumed that sender/receiver has agreed to the delivery of the substitute product.

10. For same day deliveries orders have to be placed before 5:00pm on the same day. All orders made after that will be delivered latest by next day.

11. Flower N Cake may amend its Disclaimer from time to time. If we make any substantial changes in the way we use your personal information we will notify you by email or an announcement on the website.

12. If you have any query or feedback etc. please email us at care@flowerncake.com

13. Flower N Cake commits delivery date, but if they are not met because of some unforeseen circumstances e.g. unfounded recipient, extreme weather conditions, we cannot be held responsible for that.

Which should be: As we commits delivery date, but if they are not met because of some unforeseen circumstances e.g. floods/ Heavy Rains/ National Band and Strike we reserve the right to reschedule the delivery for another date or the order will get delayed as well.

- In case the product is not delivered due to any of the above reasons, the update will be available in the website and the same can be collected from the delivering outlet same day in the same city, details of which are available with our customer support numbers

14. By placing order on www.flowerncake.com customer is accepting all terms & condition including other policies of the website. M/s Flower N Cake can make any changes in terms & condition including other policies with or without any prior notice to its delivery partner and customer.


The cut off time for guaranteed VALENTINE'S DAY & MOTHER’ DAY delivery is the day before occasion. Due to the large volume of orders Flower N Cake will be delivering for said occasion, we cannot guarantee any timed deliveries. However, you can rest assured that we will endeavor to have all orders delivered as soon as possible, but any orders placed after the cut off time may be delivered the next day of occasion.  There would be no time bound delivery on 13th-Feb & 14th-Feb and on Mothers Day or on any major Indian festival. Midnight deliveries on or before said days will be between 10PM - 2AM. Any pending delivery of 13th-Feb & 14th-Feb and on Mothers Day will be done on next day in case of heavy rush of orders.